FAQs
What are your shipping times?
We process orders within 1-3 business days. U.S. standard shipping typically takes 3-7 days. International shipping times vary between 10-20 days, depending on location.
Do you ship internationally?
Yes, we ship worldwide! Shipping times and fees vary by location, and any customs or import fees are the responsibility of the buyer.
Can I cancel or modify my order?
We begin processing orders right away, so cancellations or modifications can only be made within 1 hour of placing your order. Please contact us as soon as possible if you need to make changes.
What materials are used in your jewelry?
We use a variety of high-quality materials, including laser-cut acrylic, wood, stainless steel, and eco-friendly components. Each product listing will specify the materials used.
Do you accept returns or exchanges?
Due to the personalized nature of our products, we do not accept returns or exchanges. However, if your item arrives damaged or defective, please contact us and we’ll work to resolve the issue.